Revive™ · a Jedna patient reactivation pilot
Dormant patients are the most predictable revenue in dentistry.
They already trust you. They already need care. They just never came back. Revive™ re-activates them with compliant outreach, real conversations, and direct-to-calendar booking — and you pay only when they show up.
The problem
The average practice has 400–800 patients who started treatment, agreed to return — and never booked.
Some had life happen. Some forgot. Some needed a nudge your front desk never had time to give. Your practice management software knows exactly who they are — the name, the phone number, the treatment they left unfinished.
The problem isn't finding them. The problem is that reaching them compliantly, consistently, and at scale requires a system your team wasn't hired to run — while fielding calls, checking in patients, and handling everything else simultaneously.
Revive™ runs that system for you. Performance-only: if no appointments book, you pay nothing.
How it works
Three steps. One deliverable: appointments on your schedule.
We audit your database.
What the practice does: export a list
You run an unscheduled treatment report and a lapsed recall list from your practice management software (Dentrix, Eaglesoft, Open Dental — we've seen them all). You export name, phone, email, and date of last contact. That's it.
We then run a consent check. Every contact is screened: did this person provide their number directly to your practice? Patients without a clear consent record are flagged and excluded — we tell you the exact count before a single message goes out.
You leave the audit call knowing: (a) how many contactable patients you have, (b) what segment they belong to (unscheduled treatment, lapsed recall, cold web leads), and (c) what realistic recovery looks like in revenue terms. This number is yours to keep regardless of whether you proceed.
Timeline
Audit call: 20 minutes. Database count returned within 24 hours. Go / no-go decision yours to make — zero pressure.
We re-open the conversation.
What the practice does: approve scripts, then nothing
You review and approve the outreach scripts — voice and text — before anyone is contacted. Scripts are practice-specific: your name, your treatments, your tone. You can request changes. Nothing goes out until you sign off.
Then Revive™ contacts every qualifying patient. Voice outreach answers live questions in natural conversation. Text outreach is personal, brief, and opt-out-compliant. Both respond in under 60 seconds from the patient's inquiry — because the first practice to respond wins the booking. Every contact, any hour from 8am to 9pm.
Patients who express interest get a warm handoff: your live booking link or a direct calendar hold with the front desk confirmation workflow we specify together.
Timeline
Script approval to live campaign: 7 business days. Active campaign: typically 30–45 days. Weekly reporting every Friday.
They book themselves onto your calendar.
What the practice does: see appointments appear
Interested patients click your booking link and schedule directly. Every appointment is tagged to the specific lead it came from — so when Jedna's invoice arrives, it matches your calendar exactly. No attribution arguments, no ambiguity.
You pay a flat fee per booked appointment. If a patient books and cancels, that's defined clearly in the pilot agreement. If nobody books at all, you owe nothing and you've lost 20 minutes and a lead export.
The performance guarantee, in plain language
Our fee only triggers when a patient actually books. If the campaign produces zero bookings, Jedna produces zero revenue from you. That's why every pilot gets a full human compliance review — we only run campaigns we believe will perform.
What's sitting in your software
Most practices are surprised by the number.
Run the sliders. These are conservative assumptions — your audit will show the exact count.
Unscheduled Revenue Calculator
We assume only 3–5% rebook — conservative by industry standards. Move the sliders to see what's sitting in your practice software right now.
Recoverable revenue sitting in your practice software right now
Move either slider to calculate.
Hear it before your patients do
Every audit includes a live demo call to your own phone.
You'll receive the voice outreach on your number — same system, same voice, different script — before we ever contact a single patient. Judge it yourself in 60 seconds.
Demo preview
A short Revive™ voice outreach demo will appear here.
[Video embed — configure in Komando review]
Includes the live demo call. 20 minutes, no commitment.
Compliance built in, not bolted on
What makes Revive™ different from the AI-receptionist pitches landing in your inbox.
Consent check before contact
Every patient record is screened before outreach begins. Non-contactable records are excluded and reported to you.
HIPAA-grade stack for dental
Patient data for dental practices is processed under a signed Business Associate Agreement on a HIPAA-compliant infrastructure.
Quiet hours automated
8am–9pm in the patient's local time zone, enforced at the platform level. No exceptions.
Opt-out honored in under 1 hour
Every message includes STOP. A reply removes the number from all active lists immediately.
Our full compliance standards are published at jednamarketing.com/compliance — available to your legal team before we discuss a pilot.
Find out what's in your database. It costs you 20 minutes.
One call. We count your unscheduled patients, show you the math, and run a live demo to your phone. If the numbers don't justify a pilot, we'll tell you that.
Book your free Reactivation Audit12 X-Ray slots per month — filled on a first-come basis.
Revive™ is one engine of the Intelligent Practice System™ — most practices start here, then X-Ray the rest. Learn about the full system →